Order Processing:

Please allow up to five working days to process your order. Expect an email within this period to let you know your order is on the way! Don’t forget to check your junk email folder.

What countries do you ship to?

We ship to all UK destinations and European countries and all over the world if required. All orders will be shipped out via courier service to ensure fast and reliable delivery. Shipping charges for your order will be calculated and displayed at checkout. 

Can I track my package?

Absolutely. Once your order has been shipped you will receive a tracking number by e-mail. Please note that it may take a couple of hours for your tracking number to become active. 

It's always a good idea to check your tracking number to verify details to avoid any delivery issues.

Do I pay local taxes to receive my order?

Your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. PWRD Limited can not be responsible for these charges if they are applied and are your responsibility as the customer.